Support

Real people. Fast answers.

We are a small team in Dubai. We read every email at support@nuday.ae and respond within 24 hours, seven days a week.

Get in touch
Email: support@nuday.ae
Response time: within 24 hours.

The five things people ask about most

1. Where is my order?
Tracking link in dispatch email and SMS. Or log into account at nuday.ae → My Orders. Still stuck? Email order number (#NU).

2. I want to skip, change, or cancel my subscription.
Log into account → Subscriptions. Skip, change cadence, pause, or cancel. No phone calls. No forms.

3. Something arrived damaged or wrong.
Email support@nuday.ae with order number and photo. We send replacement or full refund.

4. I want a refund.
Unopened: full refund within 30 days. Opened: refund for quality issues. Email us.

5. Product questions?
See FAQ page or email us. No medical advice, ask your doctor if needed.

Wholesale, bulk, press, partnerships
Email hello@nuday.ae. Response within two business days.

Lost or stolen packages
Check reception, neighbors, parcel room first. If still missing 24 hours after "delivered", email us.

Allergies and adverse reactions
Stop using, contact healthcare provider, then email support@nuday.ae.

Still need help?
Email support@nuday.ae. Real questions, real answers. No chatbots.

GTLC FZE
Dubai, United Arab Emirates